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  • St Martin's Isles of Scilly seen from Penzance Helicopters

Penzance Helicopters Coronavirus Information

Throughout the Coronavirus pandemic, we’ve put the health of our passengers, teams and the communities we serve at the forefront of everything we do.

Below you’ll find our latest service status, details of the safety measures we’ve put in place, and our Booking Pledge so you can book ahead with confidence.

Of course, if you have any questions, feel free to give our friendly team a call on 01736 780828 or email us – we’re here to help.

Latest Service Status (Updated 27/1/22) image

Latest Service Status (Updated 27/1/22)

As one of the gateways to the Isles of Scilly, we take our responsibility to our passengers, staff and island community seriously. For that reason, we continue to ask that passengers wear a face covering throughout their journey, including in our terminals and onboard our aircraft, including after 27th January 2022.

We don’t ask for evidence of vaccination or a negative COVID test, but would strongly encourage passengers to read the advice from the Council of the Isles of Scilly about visiting the islands during the Coronavirus pandemic.

Travelling with us during the Coronavirus Pandemic image

Travelling with us during the Coronavirus Pandemic

Here’s what to expect during your flight to the Isles of Scilly with us during the Coronavirus pandemic. We’re continually checking our safety measures against the latest government and industry guidance, so do check back shortly before your flight to see if anything has changed.

• You must not travel if you or someone you live with has tested positive for COVID19 and government rules ask you to self-isolate

• We continue to ask that passengers wear a face covering throughout their journey, including in our terminals and onboard our aircraft, including after 27th January 2022

• Please use the hand sanitiser provided on entry to the terminal building and throughout your journey, particularly before boarding the aircraft

• Maintain social distance from other passengers and team members wherever possible. We’ve made more space in our terminals and introduced screens to keep passengers and our team safe

• Only passengers travelling will be permitted inside the terminal

• On boarding the aircraft, we may ask you to sit in a specific seat to enhance distance between family groups

• Please be aware that the measures in place may mean your journey takes a little longer than usual, so make sure you leave plenty of time for any connections

• We maintain records of all passengers and may provide these to NHS Test and Trace on request

Our Coronavirus Booking Pledge image

Our Coronavirus Booking Pledge

In these uncertain times, we want to provide reassurance that your flight to the Isles of Scilly with Penzance Helicopters is flexible.

If government Coronavirus restrictions prevent you from travelling as booked, you’ll be able to transfer to a future date within the next year for free. If you’d prefer, you’ll also be able to choose a full refund. Our Coronavirus Booking Pledge applies right up to the day of travel.

Our standard conditions of carriage still apply for other changes, so we recommend you have comprehensive travel insurance in place.

We hope your plans won’t have to change, but if they do, our Coronavirus Booking Pledge means we’ve got you covered, so you can start planning your Isles of Scilly holiday today.

Book your 2022 flight today >